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Ep 70: Piers Thorogood, co-founder at We Make Websites

We discuss getting approached by an agency group in 2019 sparked the idea of an exit, how COVID derailed the exit plans, the key milestones of the Born deal; the initial conversation, due diligence and SPA negotiations, the advantages of having one person focusing on the deal, the importance of the business being able to run in parallel to the exit plan, the challenges of due diligence, specifically the difference in process between the target and acquirer, the lessons learned of not taking corporate finance advice, the inherent risk of a deal falling through and what he’d do differently if he did it all again. Enjoy ✌️

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Ep 69: Gavin Ballard, founder of Disco Labs and Submarine

I sit down with Gavin Ballard, founder of Disco Labs and Submarine. We discuss how a love of Shopify led to the creation of Disco Labs, why they decided to pivot from an agency to a product, the challenges of process transition when pivoting, why being at the coal face of client issues helps with product development, Submarine’s GMT through their existing agency partner network, the importance of the developer experience and a revolutionary new paradigm in online retail; ‘flexible commerce’  

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Ep 68: Lauren Kleinman, founder of Dreamday and co-founder of The Quality Edit

I sit down Lauren Kleinman, founder of Dreamday and co-founder of The Quality Edit and we discuss why being brand side helped shape the agency model, the impact key hires can have on a business, how a passion project turned into a separate business in The Quality Edit, why gut and intuition are so important for decision making, why hiring for culture and vetting clients reduces the chances of working with assholes and what Lauren’s dreamday looks like. A quick word on my sponsor... Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it...

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Ep 67: Harry Willis, Director of Partnerships and Business Development at Relo

We go deep on the recent Blueprint and Klaviyo deal, the power of a consultative product approach, James White’s infamous and trad marked follow the energy principle, the importance of giving in a partner relationship, why the time to value in a partnership requires patience, the pros and cons of being a remote partner manager and his take on personal branding and the power of repurposing content A quick word on my sponsor... Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioural data...

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Ep 66: Dan Partridge, CEO at Swanky

I sit down with Dan Partridge, CEO at Swanky. We go deep on transitioning from an entrepreneurial corporate lawyer to the agency world, Shopify’s Commerce Components rollout and it’s impact on the wider market (especially on Commerce Tools), what it’s like working with £100 GMV brands, being cautiously optimistic about the eComm landscape in 2023, the advantages of being vertically agnostic and focussing on subscription brands, the process of coming into a new company and industry as a CEO and the pros and cons of being a lawyer in an agency A quick word on my sponsor... Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web...

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Ep 65: Oliver Duffy-Lee, Founder of Authority Agency

I sit down with Oliver Duffy-Lee, Founder of Authority Agency and we dicuss why building authority is key to any services business, how to pivot away from referrals as your key lead generation source, the incredible power of positioning, why being a thinker is better than being a doer, how to produce consistently good content, why differentiation is the biggest challenge for agencies in 2023, AI’s influence on the agency landscape and why Notion is the GOAT when it comes to agency ops. A quick word on my sponsor... Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned...

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