I sit down with Mike Stevens, founder, consultant and author of The Direct To Consumer Playbook. We explore working in startups before startups were a thing, shaking up the confectionary industry with Peppersmith, why timing is so important for selling a company, DTC’s state of play and relevance in 2022, why he decided to write The Direct To Consumer Playbook, the power of omnichannel strategies and disrupting the homeware category with his new venture, Hutside. A quick word on my sponsor... Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store,...
I sit down with Gary Penn, Global eCommerce Consultant at Chameleon Collective. We explore how the eCommerce landscape has changed in the last twenty years, what the modern DTC playbook looks like, how the Chameleon Collective are disrupting the traditional consultancy model, the challenges of platform selection, why brands need to think about multichannel strategies and how crypto can be used for a good cause. A quick word on my sponsor... Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioural data to power...
I sit down with John-Ruben Holtback, founder of UNNA. We explore how a personal health journey led to the creation of UNNA, tackling customer relationships at scale, why taking time out is important, the pros and cons of having already started a fashion company, finding inspiration in unlikely places and starting communities by building co-creation programmes with customers. A quick word on my sponsor... Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioural data to power highly-targeted customer and prospect communications. And unlike...
I sit down with Lottie Unwin, Founder of The Copy Club. We explore key learnings from the early stages of her career, why marketing mates are helpful, creating an octopus business model, what it takes to build a community (I mean, really build a community!), how brands can rethink their approach to community, fostering customer conversations and the do’s and don’ts of personal branding. A quick word on my sponsor... Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioural data to power...
I chat with Chris Garcin, Co-founder & Co-CEO at Pit Viper. Topics we explore: ~ Why 90s culture is still relevant in 2022 ~ Celebrity endorsements ~ The changing face of DTC playbooks ~ Attracting the wrong customer ~ Running a serious business but not taking yourself too seriously ~ And why everyone needs to see the movie ‘Prayer of the Rollerboys” A quick word on my sponsor... This podcast is brought to you by Yotpo, the leading eCommerce marketing platform that’s designed to increase customer engagement, promote community advocacy, and improve retention. Yotpo’s single platform integrates advanced solutions for Loyalty & Referrals, SMS Marketing, Reviews, and more so brands can strengthen relationships with customers and drive meaningful...
I chat with Alex Faherty, co-founder & CEO at Faherty. Topics we explore:
~ Growing up in Jersey Shore
~ The pros and cons of running a family business
~ The advantages of founder-led content
~ Balancing online, wholesale and retail sales channels
~ How DTC playbooks change over time
~ Navigating the current macro climate
~ And why Rusty is the GOAT surf brand
